A diversity of solutions
for different industries

Planning

Plan for success

We develop a standardized plan to manage the supplier relationship, including contingencies for critical activities.

Establish the strategic purposes and goals of the engagement
Assess the risks of the activities to be performed by the supplier
Impact on initiatives, processes, employees and customers
Assess the contingent in-house capabilities
Assess against applicable laws and regulations requirements
Develop a contingency plan to protect most critical activities if
necessary

Due Diligence &
Supplier Selection

Research, Research, Research

We conduct due diligence on suitable candidate suppliers.

Evaluate the Supplier’s ability to perform the activity in accordance to your Company’s strategic goals
Assess the supplier’s ability to comply with all applicable laws and regulations, in a safe and sound manner
Applicable licenses and certifications
Financial stability and insurance coverage
Process controls, and incident management programs
Business background, experience and reputation
Business resiliency
Conflicting agreements with other companies

Contract Negotiation

The fine letters

We assist you to develop a contract that clearly defines expectations and responsibilities of your supplier in order to ensure the contract’s enforceability.

WE PARTNER WITH YOUR TEAM IN ORDER TO ENSURE YOUR CONTRACT CONTAINS:

Quality and delivery expectations
Performance measures or benchmarks
Responsibilities for providing, receiving, and retaining information
Right to audit and require remediation
Responsibility to comply with applicable laws and regulations
Adequate fee structure and maximized incentives
Contingency plans
Liabilities and indemnification
4th parties restrictions
Termination and transition clauses

Ongoing Management

Constanly Aware

We perform ongoing monitoring and management of the contract’s deliverables once the contract is in place.

All suppliers

We monitor deliverables established in the contract

Performance measures and benchmarks
Remediation to previously identified issues
Fees and incentives

Critical Suppliers

We conduct supplier on site audits

Control environment and CAPA program
Training program
Insurance coverage and financial stability
4th party management

We facilitate periodic business reviews with Supplier and Client’s leadership

Termination

Smooth Transitions

We enact the contingency plan to ensure your company can transition the activities to another supplier, if necessary.

We monitor deliverables established in the contract
- Identification and selection of new supplier
- Knowledge transfer
- Ensure critical processes are not affected
Appropriate handling of intellectual property
Project Management